Greeter Position

Greeter Position –  includes Saturdays

Summary: To provide high quality service to Alden Credit Union members and / or potential members by greeting them in a friendly manner while efficiently answering questions and / or directing incoming telephone calls.

Responsibilities:

  • Adhering to written policies and procedures.
  • Providing information within scope of authority and knowledge.
  • Determining where to forward incoming calls in order to reduce multiple transfers.
  • Seeking available personnel to assist in inquiries beyond the scope of this position.
  • Taking and relaying messages in a timely and accurate manner.
  • Assisting in other work related projects as staffing and time permit.

 

Knowledge, skills and abilites desired: Strong interpersonal and computer skills required. Ability to maintain a positive outlook. Good eyesight, hearing, manual dexterity and physical condition for computer use, storage / retrieval of hard copy account documentation and communication with members.

To apply: Email your resume to HR@www.aldencu.com or visit our main office at 710 Grattan St. Chicopee, MA 01020.